Privacy Policy

Last updated: January 25, 2025

1. Introduction

RapidCore ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud hosting services and website.

By using RapidCore, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and email address
  • Billing and payment information
  • Account credentials
  • Communication preferences

Usage Information

We automatically collect certain information about your use of our services, including server logs, deployment data, bandwidth usage, and performance metrics.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent or unauthorized activity

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption at rest and in transit, regular security audits, and access controls.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access and receive a copy of your data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Data portability

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, though disabling certain cookies may limit functionality.

8. Third-Party Services

We may use third-party services for payment processing, analytics, and other functions. These services have their own privacy policies governing the use of your information.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

privacy@rapidcore.io